HP Printers are widely used around the world for their ability to produce good quality prints and printers that are easy to maintain and operate. However, there are several error codes that appear occasionally and prevent the normal operation and usability of the printer. One such error code is HP Printer Error Code 49.4c02. This error is usually caused by pending printer jobs. You can easily resolve this error code on your printer with help from 123.hp.com/setup.
HP Printer Error Code 49.4c02 is largely caused by incorrect communication between the printer and the system sending the print command. This can result in queues of print jobs or outdated firmware that make it difficult for the printer to perform certain tasks. This comprehensive guide from 123hp.com is to prepare you when you encounter such an error and how to fix it yourself.
HOW CAN I SOLVE HP PRINTER ERROR CODE 49.4c02?
We all understand how frustrating it is when the printer stops working when we have to perform tasks. All the pros were there, he did it. To save yourself from driving crazy trying to do do-it-yourself solutions to this error, use the following methods to troubleshoot your printer error. If you feel insecure about this, do not hesitate to seek help from the experts at 123.hp.com.
Method 1: Close pending tasks from the print queue
Delete any print commands you see in the queue section of your computer’s printer tab.
Go to Devices and Printers from Control Panel.
Click the HP Printer icon and select Manage.
Select Open Print Queues.
On the screen, select all the tasks and click Uninstall.
Close the tab and restart the computer. Check if the 49.4c02 Error Code is resolved.
Method 2: Upgrade the printer’s firmware to the latest version
Just as the operating system on your Windows computer or Mac needs an upgrade, so does your printer’s firmware. Install the latest firmware version on your printer as every update comes with advanced capabilities to fix such bugs and errors.
Go to your HP driver’s support website and enter the model number of your HP printer.
Select your Windows Operating system on the support page.
In the displayed results, click Firmware.
You will see the latest version and if you haven’t installed it, install it now.
Method 3: Disable Advanced Printing Features
In the Printer section, go to Advanced settings. Disable the Advanced Print Features option and check the printer quality again.
Method 4: Check if Franklin Gothic Book Font is used for printing
Sometimes this font used in the document can cause HP Printer Error Code 49.4c02.
For PCL 5e and PCL6 drivers, enable the ‘Send True Types as Bitmap’ setting under Advanced options.
Set the True Type Font Download option to Bitmap for the PS driver. To do this, go to the Advanced tab under PostScript Options.
These methods will help you quickly resolve the HP Printer Error Code 49.4c02 on your printer. If you are still encountering this error code, contact the technical support specialists at 123.hp.com/setup for an immediate fix.